Friday, November 22, 2024 5:58:10 AM

New Device not in Manage Device section

5 years ago
#17178 Quote
I just purchased a license and placed the application on a PC.  The activation was successful and the number of active licenses incremented, while the available decremented.  This shows the application communicated with the online account.

I do not see this device under the manage device section.  Is there something else that needs to be done on my side to get the devices to show up under manage devices?
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5 years ago
#17179 Quote
Yes, you need to register the device with the Remote Management Services. You can do that by going to Help > Remote Management in the Secure Lockdown utility.
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