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Screen going black

Posted: one year ago Quote #17526
We setup about 14 laptops with securelockdown enabled the way we wanted it. They are out of our hands but now, the clinic is saying the computers are opening up with a black screen (doesn't do that when disabled) and cannot access the dock. They also "claim" autofill, even though disabled, is allowing for autofill.

I am going to assist since I setup the initial laptops but wanted to see if this was common, or if you have seen/heard this before? What was the resolution. Also, is it possible to have the dock always be there and not appear when moving the mouse? I hope it isn't them just not touching the mouse and assuming it is a black screen for no reason.
Posted: one year ago Quote #17530
Please see this topic to configure CircleDock to stay on the screen.