I installed the program on my laptop and entered the activation code. Then I tried to run it. The dialog box came up initially, like normal (I have used the same code on another laptop, but I wanted to move it). But when I hit Alt-Shift-S, nothing happened. So I uninstalled and reinstalled. Same thing, only it didn't ask me for the deactivation code. I can't deactivate it if Alt-Shift-S doesn't work... unless someone can do that manually from your end. I could get the other laptop back, but I'd rather not. I had set it to only work for me (not the other logins) the first install, and all logins on the second, but the same thing happened. Any ideas?