We have a few devices that Lockdown has run on both the localadmin account and the student account. However, currently it is only running on the student account. When we look at the machine in Device Information we see a couple conflicting descriptions.
1)Device Remote Management
Last Update: Friday, April 30, 2021 9:47 AM
(2 minutes)
Green Dot/Yellow Unlocked Lock
2) Device Status
User Status Last Update
localadmin Grey Circle/Grey Unlocked Lock 5 months
CAS-Student1 Green Circle/Green Locked Lock 2 minutes
Under Remote Device Management, are we getting the yellow unlocked lock because it is only running on one of the two users? Student only use the Student account. Does Lockdown need to be running on both?
1)Device Remote Management
Last Update: Friday, April 30, 2021 9:47 AM
(2 minutes)
Green Dot/Yellow Unlocked Lock
2) Device Status
User Status Last Update
localadmin Grey Circle/Grey Unlocked Lock 5 months
CAS-Student1 Green Circle/Green Locked Lock 2 minutes
Under Remote Device Management, are we getting the yellow unlocked lock because it is only running on one of the two users? Student only use the Student account. Does Lockdown need to be running on both?
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