Secure Lockdown Internet Explorer Edition Stops Working Frequently

Hello,

I have 2 computers with Internet Explorer Edition and daily we are either getting a "Secure Lockdown has stopped working" error or a black screen. We have to then restart the computers to get them back to working state.

Things we have tried so far:

- Uninstall and reinstall the latest version on Secure Lockdown Internet Explorer Edition.
- Delete the registry key HKCU\Software\Inteset\Secure Lockdown\ after uninstalling before reinstalling.
- Turned off Windows Updates.
- We only use Windows Defender on these computers, but we added an exception for Secure Lockdown anyway.
- Format hard drive and reinstall Windows.

We are at a loss on what is causing the program to crash.

Any help is appreciated.

Thank you,

Bryan Maki
IT Technician
Village Automotive Group
Phone: (952) 737-4020
Email: bmaki@villageautomotivegroup.com

Please email the Secure Lockdown settings file to techsupport@Inteset.com. Also, please supply the homepage URL setup in IE. In addition, check if there are any Service Lockdown errors in the Windows Application Event logs. If so, email those as well.

Thank you for the response. I emailed all of the requested information.

Per your response in the email, we are trying the latest edition of Secure Lockdown IE edition and will let you know if the issues have been resolved.