Thursday, October 10, 2024 10:08:36 PM

License Merge doesn't work

9 months ago
#44092 Quote
Yes. When you buy new licenses you can merge them into an older key.
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9 months ago
#44093 Quote
It is a confirmed bug. We are aware of the issue and working on resolution
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Inteset Support
9 months ago
#44094 Quote
This issue has been resolved.
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9 months ago
#44100 Quote
Hello we still have the problem the message is after we have selected the master license and then the newly purchased: "Something went wrong"
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8 months ago
#44117 Quote
I'm also encountering this issue.  When selecting the key to merge I am only directed to a webpage frame that says "Something went wrong".
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8 months ago
#44118 Quote
We are looking into this issue. It seems it has re-surfaced.
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8 months ago
#44119 Quote
This issue has been fixed. The fix will be deployed shortly.
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8 months ago
#44122 Quote
Thank you!  I can confirm this worked for me now.
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