Desktop Background No Options

I've installed the trial version of inteset on a Win7 64-bit kiosk and tried to set it up so that it automatically logs in and directly opens up a single website for staff to use. This works (staff are able to login and use the website, it pops back open again when they close it etc.) but in the morning when I go to check out the kiosk, it gets stuck on the desktop image (no icons) and won't bring up the website at all. When this happens I have to manually restart the computer (I can't logout in this mode) and go through all the startup processes, ie. manually login to that account, and click "Start Trial" on the popup to enable users to use the kiosk properly.

I've gone into the computer and adjusted the power settings to "never turn off the hard disk" in case that was the issue but it's still a problem.

Anyone have a possible solution to this problem?

Thanks!

What edition of Secure Lockdown are you using and what build of the software do you have (found in the About tab)?

Hi there

Inteset Version 2.0 (Internet Explorer Edition) (IE ver: 10)
Build 2.00.0071

Is the one I have installed

Thanks!

Please send screen shots of the different Secure Lockdown configuration screens to techsupport@inteset.com.

Also, does "Alt-Shift-S" reveal the Secure Lockdown Configuration Screen in the morning when all you see is the desktop background?

This is happening to me as well.

Jennifer, does the ALT-Shft-S reveal the Secure Lockdown configuration utility? Also, please download the latest version and try again (2.00.078).

Yes it does.

What edition of Secure Lockdown are you using?