Friday, November 22, 2024 5:34:42 PM

Using Inteset Lockdown v 2 in kiosk mode with Internet Explore

9 years ago
#2390 Quote
I have setup a Windows 7 desktop as a internet only browser machine dedicated to one website which is locked in kiosk mode. I am trying to stop patrons from using the machine to open new windows by clicking on icons embedded within the page.  Any suggestions on how to stop browser from opening a new window.
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9 years ago
#2391 Quote
There is a 'No New Windows' option you can select under the IE Lockdown > General Options section.
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9 years ago
#2392 Quote
Are you saying this option is within internet Explorer or an Inteset option?
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9 years ago
#2395 Quote
It's a Secure Lockdown option.
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9 years ago
#2412 Quote
Another issue I am having with the Secured Lockdown - IE is I add multiple sited for "Allowed sites", ensure that Enable is checked, and I Enable Lockdown.  Once the workstation reboots I can access a couple of sites.  The moment I select a hyperlink that is not in the "allowed" list I get the "this site is restricted...contact administrator" message.  That is fine but I am not able to access any of the allowed sites at this point.  Please advise on how to resolve this issue.  Also, is there a contact number to speak with tech support instead of waiting 24 hours.  I need to resolve this issue ASAP.  Thanks!
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9 years ago
#2413 Quote
Are you using Secure Lockdown - Chrome Edition? Based on your description, it sounds like you're using Chrome, not IE. If so, please see the section in the User's Guide regarding "Kiosk Helper Chrome Extension." This Chrome extension will do what you need.
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9 years ago
#2414 Quote
I am using Secured IE lockdown and not Chrome.
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9 years ago
#2415 Quote
Please go to"Help > Export / Import" and export your Secure Lockdown settings file. Then email it to techsupport@inteset.com.
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9 years ago
#2416 Quote
As requested I have just submitted the exported setting to the following email address - techsupport@inteset.com
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9 years ago
#2417 Quote
Please provide a specific non-whitelisted link (URL) on the site that results in the unwanted behavior?
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