Secure Lockdown crashes weekly!

I have two XP Pro computers using Secure Lockdown V2 which I purchased 11-12-14, and on both computers (which are running only FireFox and a print driver) the sofware crashes weekly. The message is "Secure Lockdown has stopped working", and the detail is listed below.

This a real problem because the computers (kiosks) are left in a state where I cannot remotely restart them because they are still locked-down. But Secure Lockdown is not running either so I cannot unlock them. I have to have someone go to each kiosk and manually power cycle it!

---------------
Description:
  Stopped working

Problem signature:
  Problem Event Name:    CLR20r3
  Problem Signature 01:    intesetsecurelockdownv2.exe
  Problem Signature 02:    1.0.0.0
  Problem Signature 03:    54540772
  Problem Signature 04:    System
  Problem Signature 05:    2.0.0.0
  Problem Signature 06:    506c18e6
  Problem Signature 07:    3ac7
  Problem Signature 08:    2f
  Problem Signature 09:    System.ArgumentException
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033

Are the systems running the most recent release of Secure Lockdown (2.00.117)? This information can be found in the Help > About tab

The version is 2.00.108. Has the newest version addressed stability issues?

Not directly. You may want to monitor system resources (ie: memory utilization) to see if there is a buildup somewhere. If you update to the latest release, you could send techsupport@inteset.com your settings file (go to: Help > Export / Import) that will help determine possible issues. Also, the Windows Application Event logs may give more detail to the error you provided.