Have you had/heard of situations where Inteset thinks that S.L. is already running? Or where it attempts to load twice? It is inconsistent on when this occurs.
What happens is the screen/kiosk freezes at the Windows splash screen - and nothing happens (since everything is locked down, but the Master Application does not load)
I find this in the Windows Application log:
Another instance of Secure Lockdown is already running. Only one instance is allowed.
There isn't a whole lot of information to go on, since this is locked down. There isn't a lot happening. In fact, it is surprising that it is inconsistent, since there are so few moving pieces to this. I've seen instances where a machine was rebooted a 2nd or 3rd time and everything worked fine. Then, today, I rebooted maybe 5 times in a row and still the kiosk remained frozen.
Any hints of where to look would be appreciated.
What happens is the screen/kiosk freezes at the Windows splash screen - and nothing happens (since everything is locked down, but the Master Application does not load)
I find this in the Windows Application log:
Another instance of Secure Lockdown is already running. Only one instance is allowed.
There isn't a whole lot of information to go on, since this is locked down. There isn't a lot happening. In fact, it is surprising that it is inconsistent, since there are so few moving pieces to this. I've seen instances where a machine was rebooted a 2nd or 3rd time and everything worked fine. Then, today, I rebooted maybe 5 times in a row and still the kiosk remained frozen.
Any hints of where to look would be appreciated.
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